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Terms of Service

The rules we all agree to.

Last updated: October 2026

These terms govern your use of archefy.com, the Archefy apps on the web and on iPhone, and any products or services we provide (together, the "Service"). By using Archefy, you accept these terms. If you do not agree, please do not use the Service.

Who we are

Archefy ("we", "us", "our") is the company behind archefy.com and the Archefy app. We help you keep your photos in one place, make them into albums, and turn them into printed products such as books, wall art, and custom gifts.

Your account

You need an account to use Archefy and to order products. Keep your password safe and let us know straight away if you suspect unauthorized access. You are responsible for the activity on your account.

You must be at least 13 years old to use Archefy. If you are under 18, you may only place orders with the involvement of a parent or guardian who agrees to these terms on your behalf.

Your content

You keep ownership of every photo you upload and of the photos, albums, and stickers you make. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, display, adapt (for example to resize or crop it, or to apply the edits and looks that you or the people you edit with choose), print, and deliver your content, only to provide the Service: to show it to you and to the people you share it with, to let them use it as these terms allow, and to produce the orders that include it.

You are responsible for the photos, text, and other content you add, including what you add to photos and albums someone else owns. You must not add content that is unlawful, infringes someone else's rights, or that you do not have permission to use.

Sharing and editing together

When you put a photo, album, or sticker in an archive other people can see, you allow them to view it, order prints of it, and copy it into their own archives, and, in archives where they can edit, to edit it. You also allow them to use your photos in their own photos and albums inside Archefy, in the spaces they belong to. This never lets anyone make your photos public: share links and publishing require that every photo is your own. In an archive shared with everyone in a space, every member can edit by default, until the person who created it, or an admin of the space, limits who can edit.

Only one person edits a photo or album at a time. People who can see it can see who edited it, and the owner can restore an earlier version. Only the owner can delete a photo or album; if someone else removes it from the last archive that holds it, it moves to the owner's Personal archive. Admins of a space can see and remove what is in every archive of that space.

You are responsible for the people you invite to a space or an archive. You can change who sees an archive or remove people at any time, but copies they made, and their own photos and albums that use your photos, stay with them. Deleting your account removes your photos from them.

Share links and publishing

You can create a link to, or publish, a photo, album, or sticker you own when every photo in it is yours or artwork from Archefy and its text has passed our checks. Anyone with a link can see the current version; a published page shows the version you published until you republish or unpublish it.

If you allow downloads, visitors can download page images. Links never give access to your original files. You can turn a link off at any time; links also stop working when they expire, when the content is deleted, or when it no longer meets these conditions.

Content checks and enforcement

We use automated tools and human review to keep Archefy safe. Photos in archives, chats, and albums are shown to other people only after an automated check, and a photo the check finds very likely to break our community guidelines is removed automatically, also from its owner's view. A photo or album whose text is flagged is hidden from everyone except its owner until changed text passes a new check or a moderator clears it.

Our moderators may also remove content, limit features, or suspend or terminate accounts that break these terms or our community guidelines. You can appeal a moderator's decision about your content or account by contacting us.

Designs you submit

You can submit a photo or album as a design for others to start from. Before review, your photos in it are replaced with empty placeholders. Stickers you made, including cutouts of your own photos, stay in the design, so reviewers see them and, if it is approved, so does everyone who uses it. If we approve it, you grant us and other Archefy users a worldwide, non-exclusive, royalty-free license to use the design, including its text, layout, stickers, and artwork, to make their own photos, albums, and products, for as long as the design is available.

Orders and pricing

Prices are shown in US dollars (USD). Applicable sales tax and shipping charges are calculated and shown at checkout before you pay. We may correct pricing or product errors before producing your order. Your order is confirmed when we send you a confirmation message.

Before you pay, you review a preview of what will print, including for photos and albums other people share with you. We print the version you reviewed: edits made after you pay, by you or anyone else, apply only to new orders.

Payment is processed by our payment partners. You authorize us to charge your selected payment method for the full price of the order, including any shipping charges and taxes, when your order is placed.

Print quality warnings

Before you order, we check how each page will print. We will not print a page whose photo resolution is too low to print well. If a page may not print as you expect, for example because a photo's resolution is low, part of a photo will be cut off, or text sits close to the edge, we show you why and let you fix it or choose Print anyway.

If you choose Print anyway, the pages you accepted are not eligible for a refund or reprint for the issue you were warned about. This does not affect damage, manufacturing defects, or orders that do not arrive.

Production and shipping

Each product is made to order by our production partners in the United States and shipped through our shipping partners to addresses within the United States. Estimated delivery dates shown at checkout are best-effort, not guarantees. Risk of loss passes to you when the order is delivered to the address you provided.

Where checkout offers a gift message, we print your message and your name on a slip packed with the order. Prices are never printed on it.

Cancellations, returns and refunds

You may cancel an order any time before it enters production. Once production has started we are usually no longer able to cancel.

Because every product is made to order, we do not accept returns for a change of mind. If a product arrives damaged, has a manufacturing defect, does not match the preview you approved, or does not arrive, report the problem from your order, with photos, within seven (7) days of delivery, or as soon as you notice that an order has not arrived.

Depending on the problem, we will reprint the affected product at our cost, refund the affected products, or refund the whole order. Refunds go back to your original payment method. A refund for part of an order covers the affected products' price, less their share of any discount, plus their share of tax; shipping is refunded when the whole order, or its last remaining product, is refunded.

Our intellectual property

The Archefy name, logo, software, original copy, and the designs Archefy publishes are owned by Archefy and protected by intellectual property laws. You may not copy, modify, or redistribute them without our written permission. This does not cover the photos, albums, and stickers you make yourself, which remain yours under “Your content” above, or the designs you submit, which remain yours subject to the license in “Designs you submit”.

Service availability and changes

We work to keep the Service running, but we do not promise uninterrupted access. We may change, suspend, or discontinue parts of the Service at any time.

Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted or error-free, or that any specific result will be achieved through its use.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid for the order giving rise to the claim. We are not liable for indirect, incidental, or consequential losses.

Termination

You may stop using Archefy at any time. We may suspend or terminate your account if you breach these terms, or where we reasonably believe it is necessary to protect the Service and its users.

Your legal rights

Nothing in these terms takes away any mandatory consumer protection you have under the law of the state or country where you live.

Changes to these terms

We may update these terms from time to time. When we make material changes we will update the date at the top of this page and, where appropriate, notify you directly.

Contact us

Questions about these terms? Email us at hello@archefy.com.