Terms of Service
The rules we all agree to.
Last updated: May 2026
These terms govern your use of archefy.com, the Archefy mobile and web apps, and any products or services we provide (together, the “Service”). By using Archefy, you accept these terms. If you do not agree, please do not use the Service.
Who we are
Archefy (“we”, “us”, “our”) is operated from Alexandria, Egypt. We help you gather your photos in one place and turn them into printed products such as photo books, canvas prints, and custom gifts.
Your account
You need an account to design and order products. Keep your password safe and let us know straight away if you suspect unauthorised access. You are responsible for the activity on your account.
You must be at least 13 years old to use Archefy. If you are under 18, you may only place orders with the involvement of a parent or guardian who agrees to these terms on your behalf.
Your content
You keep ownership of every photo and design you upload. By using Archefy you grant us a limited, worldwide licence to host, display, reproduce, print, and deliver your content for the sole purpose of providing the Service, including producing the products you order.
You are responsible for the photos and content you upload. You must not upload content that is unlawful, infringes someone else’s rights, or that you do not have permission to use. We may remove content or suspend accounts that break these rules.
Shared archives
You are responsible for the people you invite to a shared archive and for the content added by others to archives you create. Anyone you invite can view, contribute, and download from that archive until you remove them or the archive is deleted.
Orders and pricing
Prices are shown in Egyptian pounds (EGP) and include applicable taxes unless stated otherwise. We may correct pricing or product errors before producing your order. Your order is confirmed when we send you a confirmation message.
Payment is processed by our payment partners. You authorise us to charge your selected payment method for the full price of the order, including any delivery fees, when your order is placed.
Production and delivery
Each product is printed in Egypt and delivered through our delivery partners across the country. Estimated delivery dates are best-effort, not guarantees. Risk of loss passes to you when the order is delivered to the address you provided.
Cancellations, returns and refunds
You may cancel an order any time before it enters production. Once production has started we are usually no longer able to cancel.
Because every product is custom-made from your own design, returns are accepted only when the product arrives damaged, defective, or materially different from what you ordered. Contact us within seven (7) days of delivery with photos so we can put it right.
Our intellectual property
The Archefy name, logo, templates, designs, software, and original copy are owned by Archefy and protected by intellectual property laws. You may not copy, modify, or redistribute them without our written permission.
Service availability and changes
We work to keep the Service running, but we do not promise uninterrupted access. We may change, suspend, or discontinue parts of the Service at any time.
Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We do not warrant that the Service will be uninterrupted or error-free, or that any specific result will be achieved through its use.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid for the order giving rise to the claim. We are not liable for indirect, incidental, or consequential losses.
Termination
You may stop using Archefy at any time. We may suspend or terminate your account if you breach these terms, or where we reasonably believe it is necessary to protect the Service and its users.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt. The courts of Alexandria, Egypt have exclusive jurisdiction over any dispute arising from or relating to these terms or the Service.
Changes to these terms
We may update these terms from time to time. When we make material changes we will update the date at the top of this page and, where appropriate, notify you directly.
Contact us
Questions about these terms? Email us at [email protected].