Your photos, your privacy.

Account information. When you create an account we collect your name, your email address, and a password. If you sign in with Apple or Google, we receive the name and email address that service shares with us. If you add a phone number to your profile, we keep it so we can reach you about your orders.

Your photos and what you make. We store the photos you add and the photos, albums, and stickers you make from them, including the text, stickers, and looks you add, the titles you give them, and their earlier versions.

Photo details. When you add a photo, we record details that help us organize it: when it was taken, where it was taken if the photo or your device provides a location, its time zone, how it was added (for example from your photo library or the Archefy camera), an identifier your device uses for it, and a fingerprint of the original file so the same photo is not uploaded twice. People who can see a photo can see when it was taken; only you can see the other details we record.

Spaces and messages. When you use spaces, we store the messages, photos, and invitations you send, and the spaces and archives you create or join.

Order and delivery information. When you place an order we collect your shipping address and a phone number for delivery, the details needed to produce and deliver it, and any gift message you add. Payment is handled by our payment providers; we do not store full card details.

Usage and device information. We collect basic technical information such as your device type, browser, app version, how you use Archefy, and error reports, so we can keep the service reliable and improve it. If you turn on notifications, we store the token your device gives us to deliver them.

We use your information to provide Archefy: to store and show your photos, albums, and stickers, let you edit them on your own or with others, make previews, produce and deliver orders, and tell you about your account, your orders, and changes other people make to your photos and albums.

We also use it to keep Archefy safe, as described in “Content checks” below, to improve the service, and to meet our legal obligations.

Automated tools check the photos you upload, your messages, profile, and spaces, and the text you add to photos and albums, for content that may break our community guidelines. Photos in archives, chats, and albums are shown to other people only after their check passes; other images, such as profile photos and space covers, can appear before their check finishes.

If a check finds that a photo very likely breaks our community guidelines, the photo is removed automatically, also from its owner's view. If the tools flag the text in a photo or album, it is hidden from everyone except its owner until changed text passes a new check or a moderator clears it, and the owner sees a notice in the app. Anything the tools flag goes to a person for review, and only a person can restrict, suspend, or close an account.

We keep the text sent for checking only until it has been judged, unless a moderation case about it still needs it. Our community guidelines explain how to report content and how to appeal a decision.

Your photos, albums, and stickers belong to you. We use them only to provide Archefy: to show them to you and to the people you share them with, to make previews, and to produce the products that you, or the people you share with, order.

We do not sell your photos, and we do not use them for advertising.

When you put a photo, album, or sticker in an archive other people can see, they can view it, order prints of it, and copy it into their own archives, and in archives where they can edit, they can edit it. They can also use your photos in their own photos and albums inside Archefy. An archive shared with everyone in a space lets every member edit by default, until the person who created it, or an admin of the space, limits who can edit. Admins of a space can see and remove what is in every archive of that space, including archives its members keep private.

People who can see a photo or album can see who edited it and when, and its owner can see and restore its earlier versions for 30 days after they are replaced (up to the 50 most recent), including text and photos someone else added and later removed.

If someone else removes your photo or album from the last archive that holds it, or deletes that archive, we move it to your Personal archive and, if notifications are on in the Archefy app on iPhone, let you know. Only you can delete your photos and albums, except when our moderators remove content under our community guidelines.

When you delete a photo, it leaves your archives and stops counting toward your storage, but copies other people made, and their own photos and albums that use it, keep showing it. Deleting your account removes your photos from everyone's photos and albums, as described under “Data retention”.

When you share or save a photo, album, or sticker, Archefy sends images of what you see, with location and device details removed. Only the person who added a photo can share, save, or download its original file.

A share link lets anyone who has it see the current version of a photo, album, or sticker, so later edits show through the link. You can create one only when every photo in it is yours or artwork from Archefy and its text has passed its check, and the link stops working if that changes, if you delete the content, when it expires, or when you turn it off.

If you allow downloads, visitors can download the page images, never your original files. When you publish a photo or album, anyone with its link can see the version you published, and it appears on your profile, until you unpublish it. We keep the page images that links show for up to 30 days and make them again when needed.

We share information only as needed to run Archefy: with the people you share archives, spaces, messages, and links with, as described above; with the production and shipping partners who make and deliver orders, who receive the images to print, the delivery address, and any gift message to print for the recipient; and with the payment providers who process your payment.

We also use service providers who host our data and app, store photos, deliver notifications and email, run the automated content checks, and report errors. They may use your information only to provide those services to us.

We may also share information where required by law or to protect the rights and safety of our users and others. We do not sell your personal information.

Archefy uses a small number of cookies and similar technologies to keep you signed in, remember your preferences, and understand how the service is used. You can control cookies through your browser settings.

We keep your information for as long as your account is open or as needed to provide the service.

When you delete a photo, album, or sticker, it goes to Recently deleted, where you can restore it for 30 days. After that, or sooner if you delete it permanently, it is erased, together with the photos it used that nothing else uses.

If an edit removes the last use of a photo from your library, we keep it in your archive as a photo of its own. A photo you added only inside a design is erased 30 days after nothing uses it.

Photos you have ordered prints of are kept, free, while your account is open, so they can be printed again, even if you delete them in the app. Photos owned by someone else that are part of your order are kept only for that order, until 180 days after it ships, is delivered, is canceled, or is refunded, whichever is last, so reprints and disputes can be handled.

When you delete your account, we erase your photos, albums, and stickers. Your photos are removed from other people's photos and albums, which show a placeholder instead, and so are edited copies of them, such as cutouts. Archives you created in a space that others still use are handed to another member. We keep what placed orders need: the record of what each order printed, its photos until that order's window above ends, and order, payment, and tax records for as long as the law requires.

Earlier versions of photos and albums are kept as described under “Sharing and editing together”. Moderation records, including content a moderation case relies on, are kept as the law requires.

You can access, correct, download, or delete your personal information, and object to certain processing. To make a request, contact us using the details below and we will respond as required by applicable law.

A copy of your data includes your account details, your photos, albums, and stickers with their earlier versions and photo details, your archives, orders, and share links, and links to download your original photos and page images. Those download links work for 7 days for anyone who has them, so keep your copy private.

We use technical and organizational measures to protect your information. No system is perfectly secure, but we work to keep your data safe and to address any issues promptly.

Archefy is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us so we can remove it.

We may update this policy from time to time. When we make material changes we will update the date at the top of this page and, where appropriate, notify you directly.